Privacy Policy

Effective: November 2026

5280 Denver Plumbing respects your privacy. This policy explains what information we collect when you visit our website, call us, or book plumbing service in Denver, Colorado, and how we use and protect that information. We keep it simple and we never sell your personal information.

Information We Collect

When you contact us, we collect the details you give us: your name, phone number, email address, service address, and a description of your plumbing issue. If you book a job, we also keep notes about the work we performed at your property.

When you browse our website, we collect basic technical information such as your IP address, browser type, device type, and the pages you view. This helps us understand how people find us and improve the site.

How We Use Information

We use your contact details to call or email you back, schedule your appointment, send a technician to the right address, and follow up on the work we completed. If you ask for a quote, we use your information to prepare it.

We use website data to keep our site running smoothly, see which services Denver homeowners need most, and improve our response times. We do not use your information for anything unrelated to serving you.

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences and understand how visitors move through the site. Cookies are small files stored on your device; they do not give us access to your personal files.

You can set your browser to block or delete cookies at any time. If you do, some parts of our website may not work as smoothly, but you can still call us at (720) 599-7253 to book service.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to see how many people visit our site, which pages they read, and where they come from. These tools collect aggregated data and do not identify you by name.

We may also use third-party scheduling, review, or communication platforms to manage appointments and respond to your messages. These providers only receive the information needed to perform that service for us.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors, and only to the extent needed to serve you.

We may disclose information if the law requires it, to protect our rights or safety, or in connection with a business transfer. In every case, we share only what is necessary.

Data Retention

We keep your contact information and service records for as long as needed to provide plumbing service, honor our obligations, and meet our legal and accounting obligations. When that period ends, we securely delete or anonymize the information.

If you ask us to delete your information and we are not required to keep it, we will remove it from our active systems.

Data Security

We protect your information with reasonable administrative, technical, and physical safeguards. Our personnel access your details only when they need them to schedule or perform your plumbing work.

No method of transmission or storage is completely secure, but we work hard to keep your information safe and to address any issue quickly if one arises.

Your Rights

You can ask us what personal information we hold about you, request a copy, ask us to correct it, or ask us to delete it. You can also tell us to stop sending you marketing messages at any time.

Colorado residents have specific rights under the Colorado Privacy Act, including the right to opt out of targeted advertising and the sale of personal data. We do not sell your personal data. To exercise any of these rights, call us at (720) 599-7253 or email us using the contact information below.

Children's Privacy

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page with a new effective date.

If we make a significant change that affects how we use your personal information, we will make it clear on our website. Your continued use of our site or services after an update means you accept the revised policy.

Contact Us About Privacy

If you have questions about this policy, call 5280 Denver Plumbing at (720) 599-7253 or write to 567 S Eliot St, Denver, CO 80219.